Business process outsourcing for small business — support, back office, data and admin work handled by vetted teams that will actually take a five-seat program.
Customer support, order processing, invoicing and AR follow-up, data entry and enrichment, CRM hygiene, claims and document handling, scheduling, and reporting. Repeatable, documentable work with a clear right answer.
Keep anything requiring judgment on your side until the process is written down and stable.
Check that your program won't be the smallest account on the floor. Ask who the team lead is, how QA is sampled, and what happens the week two agents quit.
Price per outcome where you can — per invoice, per record, per ticket — and per seat where volume is unpredictable.
Indicative fully-loaded seat rates run $7–$12 per hour in India for support and $6–$10 for pure back office work, depending on complexity and shift.
Outsourced delivery of repeatable business processes — customer support, back office, data and admin work — run by a third-party team on your systems and SLAs.
No. Partners in our network run programs from three seats; the trick is picking vendors who do small programs on purpose.
Per seat for unpredictable volume, per transaction once volume and quality are stable.
Side-by-side comparisons with real costs and the volume thresholds where each option flips.
Tell us your volume, hours and quality bar. We come back within 48 hours with vendors that fit — free, and you contract directly with whoever you pick.