Back office support services that clear the queue behind your front line — data entry, order processing, invoicing, document handling and reporting, run by vetted teams in India.
Data entry and cleansing, order and returns processing, invoicing and accounts-receivable follow-up, claims and document indexing, CRM hygiene, catalog and listing updates, and recurring reporting.
Back office outsourcing for small business tends to pay back fastest, because the work is measurable and the quality bar is objective.
Define the error rate you'll accept before go-live, sample daily during ramp, and use dual-key entry or automated validation on anything financial.
Ask for a defect log, not just a monthly accuracy percentage.
Confirm access controls, device policy, NDAs at agent level, and whether the vendor holds ISO 27001 or SOC 2. For regulated data, restrict access to a named pod on a locked-down VDI.
Handing administrative, data and processing work — the tasks customers never see — to an external team working to your accuracy and turnaround targets.
Indicatively $6–$10 per seat per hour in India, or per-transaction pricing once volume and quality are stable.
Two seats for straightforward back office work, which is usually enough to cover leave and volume spikes.
Side-by-side comparisons with real costs and the volume thresholds where each option flips.
Tell us your volume, hours and quality bar. We come back within 48 hours with vendors that fit — free, and you contract directly with whoever you pick.