Pricing you can read before you talk to anyone.
Matching is free. Seats are quoted in USD, in writing, up front. Nothing is "shared during onboarding" after you have already paid something to find out.
Transparent pricing
Most outsourcing sites make you sit through a sales call before you see a number. We'd rather just show you.
If we manage delivery, the per-seat rate is quoted in writing before any commitment — never "shared during onboarding" after you've already paid something to find out.
What a seat costs, and what it saves
Fully loaded rates in India run roughly $7–$12 per seat per hour depending on city, channel and skill. Run your own numbers below.
Indicative only. Managed per-seat rates depend on channel mix, shift coverage and compliance needs — always quoted in writing before you commit.
Pricing questions we get every week
How much does outsourced customer support cost?
Indicatively $7–$12 per seat per hour fully loaded, or roughly $1,200–$2,100 per agent per month on a full-time schedule, depending on city, channel and skill level.
What does ScaleDesk charge for matching?
Nothing. Scouting, vetting, the shortlist and the introduction are $0. You contract directly with the team you choose.
What does managed delivery cost?
A flat per-seat rate quoted in writing before any commitment. It covers QA scorecards, SLA governance, reporting, workforce planning and ramp.
Is there a minimum seat count?
Vendors in our network start at three to five seats, and pooled models go lower for part-time volume.
Want a shortlist instead of a search?
Tell us your volume, hours and quality bar. We come back within 48 hours with vendors that fit — free, and you contract directly with whoever you pick.